CEO PERSPECTIVE: Integrated Transportation Services Fuel Growth
Written by Dan Smith, CEO, WatcoAs part of a special series in Railway Age’s March 2021 issue, 11 North American railroad CEOs address the daunting challenges the freight rail industry faces as the 21st century enters its third decade—from operations and technology to marketing and growth. Here, Dan Smith, CEO of Watco, discusses how listening to customers, asking questions, and learning to solve their problems creates value.
![“Thanks to Secretary Pete [Buttigieg], USDOT, the Federal Railroad Administration and all our partners for making the S-Line passenger rail a reality!!” NCDOT Secretary Joey Hopkins said in a July 1 LinkedIn post. “Thanks to the hard work of our NCDOT team we broke ground on the first construction project in the Raleigh to Wake Forest segment, a $19M project to grade separate Durant Road 7 months after the grant announcement!!” (Photograph Courtesy of Joey Hopkins)](https://www.railwayage.com/wp-content/uploads/2024/07/slinelead-315x168.png)