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Commentary
Delivering the Gold Standard: Railway Age CEO Perspectives on Safety
Written by Alan Shaw, President and CEO, Norfolk Southern![image description](https://www.railwayage.com/wp-content/uploads/2024/04/Norfolk-SouthernAlan-Shaw.jpg)
““Norfolk Southern is becoming a more productive and efficient railroad. There is still work to be done to achieve industry-competitive margins and our target of a sub-60% adjusted operating ratio in 3-4 years and we are taking all the right steps to deliver on our promise.” – President and CEO Alan Shaw