SEPTA, Conduent Launch 3D Fare Gates Pilot Program

Written by Carolina Worrell, Senior Editor
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SEPTA's pilot program uses Conduent's 3D Fare Gate Solution at the 69th Street station. (Photo: Business Wire)

Conduent Transportation, a provider of smart mobility technology solutions and business unit of Conduent Incorporated, on May 16 announced a pilot program by the Southeastern Pennsylvania Transportation Authority (SEPTA) using the company’s 3D Fare Gate Solution at a Philadelphia area transit station to track and curb incidents of fare evasion, which costs the agency an estimated $30 million to $40 million annually.

SEPTA selected the 69th Street station in Upper Darby as its test location for riders traveling on the Market-Frankford and Norristown High Speed lines. The gates, each measuring 7 feet, 8 inches tall, began operating in April. Following the three-month pilot program, the agency says it plans to expand the fare gates’ availability to other stations, including those with high reported incidents of fare evasion.

“We’re excited to be part of this important pilot for SEPTA to help detect, deter and quantify fare evasion, while simultaneously offering both the agency and riders increased security and convenience,” said Adam Appleby, President, Transportation Solutions at Conduent. “As transit agencies across the country and around the world grapple with how to curb fare evasion, Conduent is poised and ready to deliver our solution, which has shown to deliver meaningful results and helps ensure riders pay their fares.”

According to Conduent, the company’s 3D Fare Gate Solution “uses innovative 3D detection optical sensors, allowing travelers fast and convenient access while detecting and deterring ticketing fraud.” The gates, the company adda, also provide transit authorities quick access to reporting and analytics, “aiding in enforcement decisions by identifying precisely when and where fare evasion occurs.”

The gates, which were also implemented in Paris by Transilien SNCF in 2019, are designed to “detect the most common types of fare evasion using advanced, sensor-based feedback mechanisms.” The solution, which is ADA-compliant and adaptable to meet agency needs, “improves equity in transportation by improving accessibility for all riders as well as helping to ensure passengers pay their share,” the company said.

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